Our Process
Project process, made easy for you
We make the whole process clear and easy. From the first conversation to the final walkthrough, you'll always know what's happening and what comes next.
Consultation
It starts with you. We learn how you live, your style, and your budget, then help you avoid costly mistakes and choose the right wood for your home.
Flooring Selection
We bring the store to you — showing curated, quality samples in your own space and light so you can choose with confidence.
Measure & Quote
We measure carefully and provide a clear, itemized quote covering both materials and installation labor — no surprises.
Preparation
Once your floor is ordered and delivered, we schedule the install, prep and level the subfloor, and acclimate the wood properly.
Installation & Finishing
Our craftsmen install your floor board by board, then complete the stairs, trim, and transitions that make it look custom.
Final Walkthrough
We walk the finished space with you to confirm every detail meets our standard — and yours — before we call it done.
Good to Know
Clear terms, no surprises
- Itemized invoices list all materials and labor steps with pricing.
- A 20% restocking fee applies to returned materials.
- Labor pricing is only subject to change if extreme subfloor unevenness is found.
Let's start with a free consultation
Tell us a little about your project and we'll follow up to schedule your free, no-pressure in-home consultation.